Super Shoes® may prompt you for an email address for the purposes of, but not limited to, notification of new brands, styles, specials, policy changes, Rewards Program® information, and marketing materials. We use this information for billing, order fulfillment, and communications about your account and orders. UPS) and in very rare cases, to law enforcement agencies or by court order.īefore registering for certain programs or using certain areas of the website, you must complete a registration form.ĭuring registration, you will be asked to provide certain information such as, but not limited to, name, address, telephone number, email address, and credit card number. Super Shoes® will never sell, trade, rent, or share personal information such as name, address, email, telephone number, or purchase history to anyone other than our service providers This Privacy Policy discloses Super Shoes® policies on how we collect, use, and share information. This allows us to continue to offer our customers extremely competitive low prices. We do not offer APO/FPO at this time.Īt Super Shoes, shipping fees are in no way intended to generate revenue - we apply standard shipping fees simply to offset a portion of our actual shipping cost. We cannot ship to addresses outside the continental United States or to P.O. UPS Ground (Pre-Tax Order Value Greater Than $74.99): Free UPS Ground (Pre-Tax Order Value Less Than $74.99): $6.95 Occasionally, orders may be shipped in multiple boxes. Orders typically ship from our warehouses in Pennsylvania or Maine, one of our 42 stores, or directly from our vendors. Super Shoes makes every effort to inform customers of known delays. While uncommon, certain orders may take longer due to product availability. Most orders ship within 2 business days and deliver within 2-7 days from the ship date. Super Shoes offers Free Ground Shipping on all orders over $74.99! If your purchase is below this threshold, a flat fee of $6.95 will apply to your entire order. Product that appears to be worn cannot be returned because of sanitary and safety reasons. **Please note, Super Shoes reserves the right to accept returns or exchanges at the company's discretion. Super Shoes Customer Service: Returns Department Super Shoes will review your product and will contact you with further information regarding your request. If you believe you have a defective product, please follow the same process for a return/exchange listed above. Keep a copy of your tracking number for your records Drop off your package at your local UPS or FedEx location Address your package to the address below Fill out our "Return/Exchange Form" (Included in your shipping box, or print below) Return any item to our Returns Department via mail, or stop in to one of our 41 locations. If you would like to exchange your product for another style or size, or return your merchandise, our process is easy and straightforward.
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